Last updated: December 17, 2025

Legal

This page combines our Privacy Policy and Terms of Service for Novaperk. For project work, specific agreements (e.g., SOW/MSA) control. Novaperk acts as the data controller for the site under UK GDPR and the Data Protection Act 2018.

Privacy Policy

This policy explains how Novaperk collects, uses, and protects information when you visit our website or contact us about a project.

1. What we collect

  • Contact details you provide (name, email, company, message content).
  • Basic analytics data (pages viewed, rough location, device/browser) via privacy-friendly tools; no invasive tracking or selling of data.
  • Business correspondence related to project discussions and proposals.

2. How we use information

  • Respond to inquiries and provide proposals or statements of work (performance of a contract or steps prior to entering one).
  • Operate, maintain, and improve the website experience (legitimate interests in running our business).
  • Meet legal, compliance, and security obligations (legal obligations and legitimate interests).

3. Sharing

We do not sell personal data. We share information only with trusted processors (hosting, analytics, email, CRM) under confidentiality and data-protection terms, or when required by law. Data may be processed in the UK or EEA; if transferred elsewhere, we rely on appropriate safeguards such as standard contractual clauses.

4. Data retention

We keep contact and project records only as long as needed for our business relationship or legal obligations, then archive or delete them securely.

5. Security

We use reasonable technical and organizational measures (encrypted transport, access controls, least privilege) to protect data. No system is perfectly secure; contact us if you suspect an issue.

6. Your choices

  • You can exercise UK GDPR rights: access, rectification, erasure, restriction, objection, and data portability where applicable.
  • You can opt out of non-essential analytics via your browser settings or do-not-track tools.
  • You may lodge a complaint with the UK Information Commissioner’s Office (ICO) if you’re unhappy with how we handle data.

7. Contact

Questions or requests? Email us at hello@novaperk.com.

Terms of Service

These terms cover your use of the Novaperk website. For client work, a separate Master Services Agreement or Statement of Work applies.

1. Acceptable use

  • Do not attempt to disrupt, probe, or gain unauthorized access to the site or its infrastructure.
  • Do not use the site to transmit harmful or unlawful content.

2. Intellectual property

All site content (logos, text, visuals, code) belongs to Novaperk or its licensors. You may not reuse it without prior written permission.

3. Disclaimers

The site is provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free availability.

4. Liability

To the maximum extent permitted by law, Novaperk is not liable for indirect, incidental, or consequential damages arising from use of the site.

5. Third-party links

We may link to third-party sites for convenience. We are not responsible for their content or practices; use them at your discretion.

6. Changes

We may update these terms occasionally. Material changes will be posted here with a new “Last updated” date.

7. Governing law

These terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. You and Novaperk agree to the exclusive jurisdiction of the courts of England and Wales.

8. Contact

For questions about these terms, email hello@novaperk.com.